Here is a compilation of features that are missing and really affect our business when it comes to the communications part, listed from most urgent to less urgent but needed as well, as communications is a huge part of business expansion. Block spam numbers Urgent Edit or create custom call outcomes Urgent Calls report is missing if a call is Inbound or Outbound Urgent Show the main business number as outbound caller ID or use the main number for outbound calls (Call masking) Urgent Create ring groups Slightly urgent Business-hour and after-hours call routing Make and receive calls from the mobile app using company phone lines Custom hold messages
