It would be great to be able to open up a task into a pop up and have additional functionality. Here is a list of items I think would be valuable: ►Note section (auto fill into timeline notes attached to task, this would allow for instance taking notes on a phone call) ►Complete and new task button (This would allow a staff person to complete a task and the system would pop up a follow up task. This task should auto fill with pertinent information, but also be editable. This would be in addition to a plain complete task button) ►Task Date - not a completion date or a created date, but a date the task is to be started (This would allow there to be a future task, where the task would exist, but would not be on the active task list until the task date. For example, I talk to an adjuster and ask for some information to be sent, I would complete the call task with notes and set a follow up task for two days from now to make sure that the information was sent. I don't need to see that task for two days... Having a huge task list filled with future items gives my people anxiety!) ►Sub-tasks (This would allow for an overarching task to have several components that multiple people can be working on. For Example, when we get a new job started, I need material ordered, parts ordered, hardware ordered, and drawings signed. All of these are not a linear process, I would love them to all be sub-tasks that can be completed concurrently and when they are all done, then the main task is complete)