Parsed emails showing duplicates in timeline
P
Premier Yak
Parsed emails that are sent to multiple recipients or to a group email are showing in the Communications timeline as duplicate identical emails. It clogs the timeline.
If a parsed email gets sent by one of our staff to our office's group email, info.roseburg@gotruenorth.com, we get it 6 times. Kind of annoying...
J
Jade Chinchilla
To prevent the duplicate attachments in the Albi File Manager, email one person and CC the rest. However, this does not fix the problem with the parsed emails clogging the Communications Timeline with identical emails.
I
Inkwell Mollusk
not only does the email parse numerous times but so do the attachments .. even th annoying jpgs in the carrier's signatures